FAQs

Termtime Opening Hours
Go Wild! is open at 9:30am with sessions starting from 10am on Friday, Saturday, Sunday and Monday during term time. We are closed Christmas Eve, Christmas Day, Boxing Day and New Years Day.

School Holiday Opening Hours 
Go Wild! is open at 9:30am with session starting from 10am every day during East Sussex school holidays. 

Please check our Prices page for session times and prices.

Please note that during quiet periods when demand is low, or circumstances beyond our control, we may reduce session availability or close for the day. We recommend checking our website and booking system for the most up-to-date information.

We recommend booking in advance to secure your preferred session. Without a pre-booking, sessions may be full and we may be unable to accommodate walk-in visitors.

If you arrive after the start of your session, don’t worry you will be still be allowed in. However, please note that the end time of your session will remain the same, and cannot be adjusted for late starts.

All participants are required to watch the safety briefing video on site before jumping which may further delay your entry on to the trampolines.

Our sessions are timed, with session lengths varying depending on the booking type. Please check the pricing and booking calendar for the available session times.

You’re welcome to arrive before your session or stay afterwards to relax and enjoy refreshments in the Go Wild! Cafés. Please note that access to the activity areas is limited to the duration of your booked session.

No, we are a cashless site, including in our Cafés. Please make sure you bring your bank card with you, or have contactless payments set up on your device.

All participants must wear Go Wild! grip socks whilst using the activity areas, other style of grip socks including from other trampoline parks are not permitted. These can be purchased online during your booking or at reception. If you already have a pair from a previous visit, don’t forget to bring them with you.

We recommend wearing comfortable, loose-fitting clothing suitable for sports and physical activity, such as t-shirts, leggings, shorts or tracksuit bottoms. Activities can be energetic, so dress in clothing that allows you to move freely and stay comfortable.

For safety reasons, jewellery and any items that could cause injury or damage to yourself, others or the equipment should be removed before taking part.

Go Wild! offers exciting activities for adventurers of all ages, with dedicated sessions designed for different age groups. Please take a look at our session timetable for more information and to find the best session for your visit.

Our soft play area is designed specifically for children aged 4 and under.

Children under 16 must be accompanied by an adult and supervised at all times in accordance with our safety guidelines.

Yes! We offer free parking for all Go Wild! visitors, subject to availability. Please ensure you only park in the designated Go Wild! spaces within the car park. Vehicles are parked at the owner’s risk. We kindly ask all visitors to be respectful of our neighbours and business partners when parking and travelling to and from the site.

Weekends and school holidays are our busiest times, so we operate timed sessions throughout the day to help ensure everyone has the chance to play and enjoy Go Wild! Please check our Pricing & Session Calendar for the latest session dates and times.

Please note that during quieter periods, or due to circumstances beyond our control, we may reduce session availability or close for the day. We strongly recommend checking our website and booking system before visiting for the most up-to-date information.

For everyone’s safety, we insist that anyone supervising children aged 1-3 years must be at least 18 years of age, carers supervising those with additional needs must be aged 18+.

You are welcome to pop out and return if you need to, but you must take all children in your care and your belongings with you. We cannot be left responsible for these for any amount of time.

Yes, carers accompanying a disabled guest, who can provide evidence of DLA/PIP/ESA/AA or an Access Card with +1 symbol are welcome free of charge

We LOVE hosting birthday parties, and have a range of Wild Party Packages to suit all needs. Get in touch with us to start planning your party today!

Please note we do not allow unauthorised parties, this includes bringing in cakes, decorations and gifts.

No. Only food and drinks purchased from Go Wild! can be consumed on site, with the exception of baby food. Don’t worry though, our Go Wild! cafés offer a great selection of tasty meals, snacks, drinks, and treats for all the family to enjoy during your visit!

Yes, you’re very welcome to capture all those fun moments of your children enjoying Go Wild! We kindly ask that you are mindful not to capture images or videos of other visitors, particularly children, when taking photos or filming.

If you share your Go Wild! adventures on social media, don’t forget to tag us – we love seeing your wild moments!

Last admission is 1 hour before the final play session of the day ends. We recommend checking our website and booking system before visiting for the latest session times and availability.

Please note that during quieter periods, or circumstances beyond our control, we may reduce session availability or close for the day.

If you are spectating and all participating children are aged 4 years and over, there is no limit to the number of children you can bring with you.

For children aged 3 years and under an adult must accompany them on the trampolines at all times (age restrictions apply on sessions). One supervising adult can accompany up to two children aged 3 and under.

Please note that parents and guardians remain responsible for the safety, behaviour, and wellbeing of the children in their care throughout their visit. Our team members are on hand to monitor activities and enforce safety rules, but they do not provide child supervision.

We recommend that supervising adults remain within sight of the children they are responsible for and ensure all participants follow the safety briefing, activity rules, and staff instructions at all times.

Yes, we provide lockers free of charge for our visitors to use during their session. We recommend using the lockers for any valuables while you enjoy your visit. Please note that personal belongings are left at the owner’s risk.